What Is Cisco Tracks?
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Cisco Tracks is Cisco Systems’s comprehensive product life cycle management and analytics tool. It provides users with the ability to track their products and services from the very beginning of the product concept and design all the way through to use in the customer environment. The system allows for real–time customization of product features and performance, as well as detailed analysis of customer interactions, helping organizations to improve their product offerings. Additionally, Teams have access to end–to–end product intelligence such as usage metrics and trends for data–driven decisions.