What Is Configuration Management And Why Is It Important?
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Configuration management is a set of processes, tools, and techniques used to manage the ongoing changes to an organization’s systems, services, and applications. It also includes managing the changes made to hardware, software, and networks in order to ensure that the desired operational state is maintained.
Configuration management is important to ensure that all components within an environment are up to date, secure, and working as expected. Without configuration management, organizations can have difficulty keeping their systems secure, leading to increased risk, downtime, and software defects. Furthermore, without proper configuration management, organizations struggle with operations and service delivery, impacting both customer and employee experience.