What Is Network Support?
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Network support is the technical assistance provided to maintain, troubleshoot, and upgrade network hardware and software components. This includes routers, switches, firewalls, servers, and other devices that make up a computer network. Network support technicians help identify and resolve network issues, configure new equipment, and provide guidance on network design and optimization. Network support also includes helping users to access data and applications on the network, troubleshooting network security issues, and working with network administrators to ensure the network is running smoothly.