What Is Quality Of Service?
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Quality of Service (QoS) is a term used to describe the overall performance of a telecommunications product or service, such as a telephone or internet connection. QoS is measured in terms of factors such as latency, jitter, packet loss, and throughput, and is used to ensure that network services are provided in a consistent and reliable manner. QoS is often used in conjunction with service level agreements (SLAs) that define the level of performance expected by the customer and the service provider.